Gizmo’s Guide to Basic Troubleshooting


Posted by Leonard Knight | Posted in Uncategorized | Posted on 28-02-2024

Gizmo’s Guide to Basic Troubleshooting

Gizmo’s Guide to Basic Troubleshooting

When your gadgets start acting up, the solution might be closer than you think. Follow this guide to troubleshoot and solve common problems with consumer-grade electronics, ensuring your devices are back in action swiftly.

1. Initial Discovery

Gather initial details to understand the problem:

  • When did the issue start, and what changes occurred around that time?
  • Describe the problem. How do you know the device isn’t working as expected?
  • Is the problem consistent or intermittent? Can it be replicated easily?
  • What troubleshooting steps have already been attempted, and what were their outcomes?

2. Environment and Setup

Inspect the device’s physical and network setup:

  • Assess the device’s placement, potential interference, or environmental factors.
  • Check the number of devices connected to your network and their impact.
  • Have any software updates or new installations occurred recently?

3. Technical Deep Dive

Delve into more technical aspects:

  • Verify the software version or firmware of the device.
  • Look for any error codes or messages that could indicate the problem.
  • Try accessing the service or device through alternative methods or devices.

4. Network-Specific Issues

For problems that might stem from network connectivity:

  • Confirm your ISP details and whether your plan meets your needs.
  • Perform network speed tests from various devices.
  • Reboot your modem and router to solve common connectivity issues.
  • Ensure a strong Wi-Fi signal throughout your space, considering the use of extenders or mesh systems if necessary.

5. Additional Tips from Experts

Incorporating wisdom from seasoned troubleshooters:

  • Prior Occurrence: If the device has a history of similar issues, check for common failures first.
  • Recent Alterations: Consider problems that started after recent changes or maintenance.
  • Function vs. Non-Function: Identify what the device is doing correctly to narrow down the problem areas.
  • Hypothesize: Based on your knowledge, consider various failures that could cause the observed issues and investigate accordingly.

6. When You’re Stuck

Remember, if the going gets tough, your Gizmo nerds are always here to dive deep and solve even the most perplexing issues. We’re dedicated to helping you get more done and have more fun, offering peace of mind and saving you time. Troubleshooting can often be as simple as restarting a device, but whatever the case, we’ve got you covered.


Troubleshooting is both an art and a science. By systematically working through these steps, you’re well on your way to becoming a proficient problem-solver. And remember, every problem solved is a lesson learned for the future.

Business Model Canvas


Posted by Leonard Knight | Posted in Uncategorized | Posted on 26-02-2024

Business Model Canvas: Mi Amigos AI

Business Model Canvas: Mi Amigos AI

Value Propositions

  • Custom software solutions for education, real estate, retail, IT
  • Cloud-based, GPT-powered products
  • Innovative tech use (OpenAI’s GPT,, etc.)
  • Strategic partnerships for specialized solutions
Customer Segments

  • Education sector
  • Real estate professionals
  • Retailers
  • IT companies

  • Partner channels
  • Social media
  • Google AdWords
  • AI phone sales
Customer Relationships

  • Contract-based development
  • Subscription-based SaaS
  • Direct support and feedback
Revenue Streams

  • Project-based income
  • Subscription revenue
Key Resources

  • Technology stack (GPT,, etc.)
  • Strategic partnerships
  • Founding team expertise
Key Activities

  • Software development and maintenance
  • Marketing and sales
  • Partnership management
Key Partnerships

  • Technology providers
  • Educational and IT partners
  • Niche market collaborations
Cost Structure

  • Operational and infrastructure costs
  • Employee compensation
  • Office and utility expenses
  • Community initiative investments
Key Metrics

  • Customer growth rate
  • Customer satisfaction
  • Product usage and profit margins
  • Overall client numbers

Ask ChatGPT


Posted by Leonard Knight | Posted in Neighborhood Nerds, Uncategorized | Posted on 12-04-2023

<div> <h3>Missing Folders on Mac</h3> <ul> <li><b>User:</b> I tried to move some of my hard drive folders to Google Drive on my Mac and now the folders are gone. Do you know what I did?</li> <li><b>Assistant:</b> If the icons for the folders are missing, it’s possible that they have become hidden or the system may have lost track of their location. Here are some things you can try to locate the missing folders:</li> <ul> <li>Search for the folders: Open Finder on your Mac and use the search bar to look for the missing folders. Make sure to select “This Mac” as the search location and type in the name of the missing folder.</li> <li>Check if the folders are hidden: Sometimes, folders can become hidden due to system settings or other issues. To check if the folders are hidden, go to the folder that previously contained the missing folders and select “View” from the menu bar at the top of the screen. From there, select “Show Hidden Files”. This will make all hidden files and folders visible in Finder.</li> <li>Use a data recovery tool: If you still can’t locate the missing folders, you can try using a data recovery tool like Disk Drill or EaseUS Data Recovery Wizard to recover the lost data.</li> </ul> <li><b>User:</b> So the folders downloads pictures and documents are all in my user folder on the Mac. But I still don’t see them in the side bar of Finder.</li> <li><b>Assistant:</b> If you can locate the folders in the user folder on your Mac but they are not visible in the Finder sidebar, it’s possible that they are not being shown due to a setting in Finder. Here’s how you can add the folders to the sidebar:</li> <ul> <li>Open Finder on your Mac.</li> <li>Go to the “Finder” menu in the top menu bar and select “Preferences”.</li> <li>Click on the “Sidebar” tab.</li> <li>In the “Favorites” section, click the checkbox next to “Downloads”, “Pictures”, and “Documents” to add them to the sidebar.</li> <li>Close the Finder Preferences window.</li> </ul> <li><b>User:</b> Can you regenerate the conversation we just had in a transcript format using some simple HTML to indicate what I asked him what you answered?</li> <li><b>Assistant:</b> Sure, here’s a transcript of our recent conversation:</li> </ul> </div>

Vols win 52-49!!!


Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-10-2022

The University of Tennessee Volunteers defeat Alabama 52 to 49!

The Reaction is AMAZING!

My latest venture…


Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-03-2013

As you may know, my company, Bright Software helps entrepreneurs bring their software application ideas to fruition.  Not too long ago, a young entrepreneur brought us an incredible product idea.  He needed a little help on the revenue model and market research but the results were well worth our time!  Jay and I discussed the project for a few weeks then decided to engage Augustine in the creation of Fair Mechanics.

A few months and a $100,000 later, we are on the cusp of launching the Fair Mechanics system!  We go live with a Web-based application, iPhone App, and Android App later this month.  We are in the works now loading the system with mechanics and users.

Keep an eye out for our launch…it’s gonna be AWESOME! Application allows “Shoppers” to post their car repair needs and Local Mechanics bid on those jobs!

My latest venture (Neighborhood Nerds)


Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-03-2013

Residential and Small Business technical support for a small monthly fee!

I first had a vision of Neighborhood Nerds in 2009 while helping friends with their technical issues.  I quickly noticed a common dissatisfaction with service providers. The common complaint, high cost of service and the low level of delivery (the client wanted more for less).  Many also complained about the ineffeciency of the technicians (the client had to spend time explaining the issues). Another complaint was poor service (the tech just couldn’t fix the issue or they caused additional issues).  Being an entrepreneur, I saw an opportunity for a new business.

My love with technology started in High School where I was first introduced to a TRS-80 computer..and was immediately hooked.  From there, I worked on various machines programming in BASIC, Pascal, Fortran, Assembly, C, and a few others.  I entered UT Knoxville in 1987.  While at UT, I had the opportunity to work with the first IBM personal computers, VAX systems, Iris Workstations, SPARC Workstations, and the first Macintosh computers.

After graduating from UT Knoxville with a degree in Electrical Engineering, I went to work for Allen-Bradley where I engineered, programmed, and installed industrial control systems.  This allowed me to work with the latest technology in computers, communications, business systems, and gadgets of all sorts!

Later I diversified my portfolio while exercising my entrepreneurial spirit.  I launched Russell Knight Properties in 1995 as the family’s real-estate investing company. In 2000 I launched DBR Systems, an Industrial Automation company. In 2006 I launched Bright Software a business incubator specializing in Software solutions.  In 2008 I launched Entrepreneurs of Knoxville to help others with their business startups.  In 2011 I launched Taking IT Home in Sequoyah Hills, a neighborhood in Knoxville, TN.

Neighborhood Nerds (NNerds) is a residential tech support company with a huge focus on the customer relationship. The nerds have a real empathy for their clients and their issues with Technology.  NNerds operates on a membership model where its competitors operate on a break-fix model. By setting up a shop in the middle of a neighborhood, using a membership model, and investing on the front-end, NNerds is able to bring a VERY affordable service to its members

The Company Lab – Chattanooga


Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-03-2013

Look what’s happening in Chattanooga! We’ve loved these guys since we first met them in 2008 during an interview with the “Create Here” founders. Check it out and let us know if E.O.K. should be doing similar stuff here in K’town.

dotproject – Open Source Software::Open Source Project and Task Management Software


Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-03-2013


Online project management system. I keep checking out the options for collaborative project systems. This one looks promising. If you know anything about it, please let me know.



Posted by Leonard Knight | Posted in Uncategorized | Posted on 23-03-2013


Checkout Entrepreneurs of Knoxville at – We are working to help Entrepreneurs reach their potential through training, business plan writing, funding, support. We at E.O.K. just want the best for our members. We are a non-profit located in Knoxville, TN. Please stop by for a visit.